Monday, April 11, 2005

Changes

Red ink today for *seeing red.* I have had to use dial up for a week due to my cable service not working on my computer. I think it's a Dell issue, as usual, since I called the cable company today and their equipment tested fine. They told me my computer is not recognizing the ethernet connection.

I think that is a way of saying that my computer's wireless card isn't working any more. Everything froze on the computer when I put the card in, and I couldn't even get through start up. But I can use dial up.

I do not like calling Dell.

I had noticed that my cable internet speed was getting slower, but figured I needed to delete some old emails. I didn't connect it to any issues. When I read in the paper that the cable company had doubled the speed, a faint bell went off that something might be going wrong.

This may mean a new computer for me. My daughter will be happy, since I will give her this one and she can figure out how to use dial up with only a cell phone in her apartment.

Segueing into cell phones, mine is about dead. I don't seem to get calls in, just messages. I have Nextel, and they seem to cater to businesses. I am willing to change carriers and get a new phone, I just don't know who to use. Anyone happy/unhappy with their service? Want to give me some suggestions?

When I called the cable company today, the tech asked me if I have dial up service with AOL. I had already told her I was using dial up right now, so that question confused me. I started to say "yes," then I said "OH NO!" when I remembered that I am set up with AOL for cable service, and very limited free dial up time.

So I had to go back online and IM with billing for AOL. I was upset when I saw my current bill, it's very high, and my own fault. So I asked her to change me to unlimited phone time, and asked her to make it retroactive.

She said it was retroactive. I don't think she knows what the word means, to tell the truth, so I asked her how I could copy the IM. She gave me incomplete directions, omitting the first step. So she immediately sent meto tech support, which canceled my IM with her. While I waited for tech support to get set up, I figured out how to copy the IM.

So I am stuck with the bill, since I can't prove that she said it was retroactive.

I am going to go foraging for a computer. Wish me luck.

 

6 comments:

Anonymous said...

I feel for you!  Anne

Anonymous said...

One out of every ten calls to Dell will
be answered by someone who actually
lives in the USA.  Good luck!
I feel for ya sugar!
Connie

Anonymous said...

I've used AT&T work related, then Nextel (yuck, walkie talkie like 1960!) with work and Cingular for personal use...really like the Cingular set up with unlimited calling, night and weekend plan.  My Dell went kapooie last summer and in desperation I purchased an E-machine (I was in the top five that week!!! and the night before the computer got zapped in a thunder storm) This emachine is great.  Once I caught the hang of it, I love it.

Anonymous said...

Computer problems are a pain in the ass regardless of who/what's at fault.  I've had a Dell, HP, and E Machine and like my Dell the least.

I use cingular cell service.  They've been very accomidating with my THREE handsets that have died in a year.  I also LOVE the rollover minutes...

Anonymous said...

If you called AOL in Pakistan, they probably thought you meant "make it radioactive." Enjoy the tan. Buy a Sony Vaio - tell 'em Remo sent you.

Anonymous said...

OK...I have cable for AOL...my DH wants me to get rid of the audio feature...