Tuesday, August 2, 2005

Getting the boot

No one my age understands anything about computers, of course. So when I called the cable company to tell them that when I answer my landline or make a call, I get booted off line from my wireless internet connection, they had a laugh about it. They said they never heard of such a thing, but would send someone out.

They sent a nice young man, maybe old enough to shave. This is good, since all people under 7 are electronic geniuses. He also loved my beagles, as he has a beagle/dalmation.

His jaw dropped when he watched my computer screen as I called my house phone from my cell phone. IE and AOL both got booted as I called a few times. He admitted to me that he didn't believe me until he saw it happen. He had no idea of suggestions to offer. He said he would take the issue back to work and would let me know if they came up with anything. His only possible suggestion was that I get a new phone.

So I went online and searched the Netgear website. This is what I found.

Question

Will the MR314 interfere with my cordless telephone?

Answer

If you have a 2.4 GHz cordless phone, then potentially the 802.11b Wireless network and the phone can interfere with one another. In order to avoid the interference, change the channel on the cordless phone or at the access point.

Doc ID:    N100526.asp

Of course my phone is a 2.4 GHz cordless. But the guy was right. A new phone might solve the problem. So might a new router. I tried changing channels a few times. So far, no luck, but I can keep trying. What a weird thing! I have cable so I can use my phone and the computer at the same time, and, well, I can't! I didn't have this issue withmy old Dell router. Too bad it died.

10 comments:

Anonymous said...

That is weird!  Hope you get it worked out!!!  JAE

Anonymous said...

yikes!  I hate computer/telephone/cable/aol/anything to do with media problems! When the guy came and replaced the cable to my house for my TV he messed up the rest of the house...it's always something!  rose~

Anonymous said...

hello Suzy? Suzy? Hello Suzy? Suz? SUZ, can you HEAR ME? SUZY CAN YOU HEAR ME NOW?????   <<<<sigh>>>> I give up!    Anne

Anonymous said...

yes, try a new router......... judi

Anonymous said...

That's pretty funny.

Look at your current router and determine what version it is acceptable to. An 802.11b mode might be more susceptable to the problem than a 802.11g (the latest and greatest protocol). Then again, you may be screwed and a newer phone might get you out of the problem. Or an older cheaper phone. My phones aren't the latest generation of cordless and they don't seem to interefere with my wireless network which is 802.11g.

Clear as mud?

Gordy
the cycling curmudgeon

Anonymous said...

Do you really get that many calls? LOL

Anonymous said...

Well that just sucks....I say throw the phone away..lol.
hugs,
Kathi

Anonymous said...

          What did the telephone company have to say about that or is that the same as your cable company?  I don't know what's causing the problem, I hope you find the answer! :-)
                   

Best Wishes,
Debi

Anonymous said...

You're right!  No one of an age understands anything about computers.  I feel totally in mud about your problem, but you wrote an interesting entry about it.  Pennie

Anonymous said...

I think the solution is to simply stop calling yourself.  Mrs. L