I wish I could make up stories like this.
My ex-husband is a pharmacist, and I quizzed him through all five years of his studies. We then owned a pharmacy for years, so I have a vague idea of how things work with medications.
This morning I went to take my estrogen and realized that for once I don't have a 3 month supply. That was my last pill. Oops, I am out of estrogen, but luckily I don't have a gun. I can either mail order a 90 day supply or go to CVS and get a 30 day supply for the same copay. I know that some local pharmacies can do 90 days on some maintenance Rx. I consider estrogen a maintenance Rx, so I called CVS to find out if they can fill it for 90 days or not.
Hello, CVS Pharmacy.
Hello, I am calling to see if you can fill estrogen for a 90 day supply.
You will have to bring the prescription in to the store.
If I get it filled, yes I do. I am calling for information. I want to know if you can fill it for 90 days or not.
I can't tell you that over the phone. It's the law, ma'am.
There is a law that says you can't give me that information over the phone? Just how do "they" know if you are answering me on the phone or if I am standing in front of you?
I don't know ma'am, that is just how it is. You have to bring it in.
So, knowing that many people who need maintenance Rx are disabled, someone passed a law stating they can't call for information, they have to go stand in line to find out? Is this a real law or store policy? I just want to know if you can fill it, I am not asking you to fill it without seeing the actual script.
I don't know ma'am, I will ask.
OK, I can do it just this one time. I need this information......
(she took all the information as if she were filling it, and I could hear hercomputer - she was doing what she would do to fill it....which is illegal...)
So I refused to give the doctor name, and eventually she told me that they can only do 30 days for the medication. Now how hard was that?
It will probably be two weeks before I get my Rx in the mail. Expect anything from me for the next two weeks, lol.....
HAVE A GREAT HOLIDAY WEEKEND!!
8 comments:
When we grow up we realize that the Game of Life is actually the child's game of "Mother, May I?" it just depends on who the Mother is who is making the rules!
Sorry, Suzy! Hope you have a great weekend!
Best Wishes,
Debi
By the way, who are those "Mother, May I?" rulemakers, did CVS relay the name of that law or the number?
I will be.. uhhh... ummm laying LOW for the next two weeks. Yeah! Thats it!
yes that is actually a law. i learned this working with EMS...and its a real pain in the patootie, if you ask me!
That is a pain in the butt law...some things are just too stupid.
Oh wow, I remember how my mom was when she had to go off her hormones 2 weeks prior to a surgery that she was having..OMG...I can't wait to see what we get from you!
hugs,
Kathi
To clear confusion: I was calling for coverage information, not to get the script filled by phone.
xoxo
this is very good information to know especially in a few short years I will be in the "heat" of menopause & I am not too sure I will be able to refrain from choking the life out of my local pharmacist if this should ever ever happen to me! Good luck! rose
duh...one of the reasons my husband works in a hosptial...so he doesn't deal with dufuses like that. He is the only one there at night...
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