Saturday, December 30, 2006

Fly with me

Late on Thursday, I was offered a chance to go see my boy toy out of town where he had a court hearing for work. I said sure. I spent most of the night, until 4 am, working on finding just the right flight at the right price. I admit I rather enjoy doing that, searching around the web for travel. I check several sites to fly and for trains and whatever seems logical. I was happy with my choice, because the price was right, the times were good, and the flight was out of Flint, MI, which is much nicer to deal with than Detroit. The Flint airport isn't much bigger than a mall. The parking is a dream.

The next day, really the same day, I get notice that due to Gerald Ford's death and mourning, federal offices are closed on Tuesday. The court hearing is canceled. Ooops. As usual, my flight was non-refundable. I never buy insurance - I always figure that for all the flights I haven't paid insurance for, once I lose one, I will still come out ahead. Insurance companies make money, right?

I waited a bit to see if the court hearing would be rescheduled before my shoulder surgery, so I could still go. Not likely to happen, so I need to call the airlines and beg for a refund on a non-refundable ticket.

In the meantime, while I am looking for my frequent flyer card, Child calls.

Mom?

Yes, Child.

Can you do me a favor?

I don't have any money.

Guess what! I found another ride to the airport tomorrow, you don't need to drive me!

(great, I don't need to drive to the airport two days in a row after all....) Good.

Can I borrow some money?

I don't have any money.

Yes you do. You always do. I only need $100 and I will pay it back in a week.

What am I supposed to live on while you have my money?

Younever spend any money.

That is because you always have it.

Well, can I borrow it? (It's 11 pm, and I hear she is in a store, she wants to come get my cash right now, I am thinking.)

(I count out my cash...) I only have $92.

What? How will you pay your house payment? I know you have more than that.

I don't pay cash for my bills, do I? That is all the cash I have.

Will you go to the bank tomorrow morning and come up to my bar and have lunch and bring me the money?

Once that call was over, I figured I had the cajones to call the airlines and politely beg.

Still, I wrote out a list of WHY the airlines should do this for me. I decided to give all the truth - even though the court hearing being canceled had nothing directly to do with me. I was a nervous wreck.

The first item on my list was to begin with, "Yesterday I made a reservation." Technically, that was true. It was late Thursday night, like 4 am when I made the reservations, but really Friday. It was 11:30 pm when I made the call, but still, it was Saturday. Right? Logical?

I had myself all braced up to make my point. I got a very nice lady named Marie on the phone who took all the wind out of my sails. She very sweetly told me that I could go online and cancel (cancel!) my reservation since it only the next day, and before midnight. I almost cried. She even did it FOR me.

No fees, no charge, no restocking charge, nothing at all. Total, full refund.

Thanks, Monica, for the advice :)

Child will get her cash. I will deliver. Woe to her if I am alone any of the first 14 nights after my surgery.

 

11 comments:

Anonymous said...

I am sorry you did not get to go.  But glad you got a refund.
I wonder what your daughter needed the money for?
Kids, they think we own a money tree.

Anonymous said...

well at least you will have someone to watch over you now lol glad you could cancel the flight andd get a refund:)

Deb

Anonymous said...

Yep that duughter better come through for you after surgery. You're such a good mommy. Paula

Anonymous said...

This is the FIRST travel story I have heard (of anyone I actually know) that was in favor of the traveler!  Congratulations!
And, yes, if you are alone for even one MINUTE your daughter better look out!  'Cause I will be hunting for her, too!  
Jae

Anonymous said...

Can you adopt me??  My kids do that all the time, too, and I fall for it!  
xoxo ~Myra

Anonymous said...

I'm glad you made that call to the airline, like I said, that airline is good to work with.  If  you had told me a different, I would've cringed and wished  you the best of luck!  I feel better knowing it all worked out. :-)  Child better be grateful to have such an awesome mom!

Monica

Anonymous said...

Unbelievable!  So few companies are willing to be accomidating to custromers.  You WIN!!

Anonymous said...

They should refund it...it is the right thing to do...I have returned three things this year (broken Christmas stuff) without receipts and everyone has been very kind about it.

I just wanted to tell you, Mummy Lady, that the coolest thing I have gotten in years was your mummy piece.  Thank you!

Anonymous said...

Don't forget to have her do your toes while you are on rehab.

Anonymous said...

wow that is some great news!  I love it when my kids owe me, especially favors!  rose

Anonymous said...

so what gives on your "other" travel plans (or lack thereof) to sunny (?) Arizona and trying out new homes for size for your neighbors?